Endpoint Network Monitoring Software

Solve the complexities of remote team troubleshooting with end-user experience monitoring.

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Rated 4.7 out of 5 by independent reviewers on G2

Loved by customers in independent reviews

RATED 4.6 OUT OF 5 BY INDEPENDENT REVIEWS

See for yourself on Capterra

RATED 4.7 OUT OF 5 BY INDEPENDENT REVIEWS

See for yourself on G2

RATED 4.4 OUT OF 5 BY INDEPENDENT REVIEWS

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Quickly isolate network issues

“The rapid deployment is great with quick network discovery. Auvik has allowed is to quickly isolate network issues before they became client problems.”

President

IT Services
Source: Gartner

The best time save for network professionals!

“I love that Auvik allows us to pinpoint hardware such as WAPs and switches when they report issues or go offline.”

Joseph R.

Senior Consultant – Tier 3
Source: G2

Manage it all in a single dashboard

“The main problem that Auvik solved in my business is managing different infrastructure across the country. Traditionally, we need to make a VPN connection to each customer, but with the Auvik platform we could manage it all in a single dashboard.”

Jose R.

Operations Manager – Information Technology and Services
Source: G2

Auvik made our monitoring so smooth!

“We monitor multiple customers all over the world. The ability to back up and compare configurations has been great.”

IT Administrator

Source: G2

key features

Clear insight into end users’ networks and system performance

Network latency & uptime monitoring

Whether they’re working from the office, an airport hotel, or their home, end users must stay connected. Auvik keeps tabs on endpoint network latency and uptime no matter where the user is working from for a seamless end-user experience.

Endpoint performance monitoring

Endpoint performance monitoring gives your team instant visibility into the health, responsiveness, and activity of each device, including laptops and desktops. By tracking metrics like CPU, memory utilization, and disk space, you can quickly identify performance problems affecting users.

Connectivity session history

While performance indicators can help you pinpoint issues that have impacted a user’s experience, they struggle to provide insight into why. Tracking key network configuration changes such as what SSID they were connected to, their default gateway and their DNS can help provide the context needed to identify the root cause – even days later.

product benefits

Track, analyze, and optimize your network from anywhere

Easier end-user troubleshooting

Combining device performance and network performance monitoring in one view eliminates the back-and-forth needed to pinpoint symptoms experienced by hybrid or remote staff.

Monitoring metrics like network latency from the endpoint allows you to easily identify root causes when remote employees report issues.

Detailed records of endpoint network changes

Auvik keeps detailed records of both historical performance indicators and also key network configuration such as SSID, Channel, DNS and more. These insights allow you to quickly identify trends or diagnose intermittent issues. Cut frustration for end users caught in an inefficient troubleshooting back-and-forth while reducing the workload for your IT team when it comes to resolving and preventing problems.

Better end-user experience

Faster troubleshooting is not just better for you, but also for the end-user. Employees can get back to work more quickly, improving satisfaction on top of your team’s productivity.

Happier end-users, more productive IT teams, and a smoother-running remote work infrastructure is the result.

Cloud-based control hub

With a cloud-based control hub, you gain visibility into the performance of remote and hybrid workers’ devices no matter where they are. This enables you to identify issues like lagging networks, hogged bandwidth, or other problems affecting productivity.

A handy centralized dashboard shows you latency stats, device inventory details, and more for all endpoints across locations in one view. Troubleshooting becomes a breeze.

Real stories of customer success with Auvik

Aleksander Todorovic

Chief Operations Officer

Netsweeper

“Auvik has helped reduce our mean time to resolution from a few hours to a few minutes, catching issues in real-time and allowing us to swiftly address them.”

Luca Turco

Managed Services Manager

Calzavara S.p.A

“Auvik’s support has been excellent right from the trial phase… Their support team is top-notch and very capable.”

Chris Swecker

Manager, Tech Assistant

Center Tech Services Company

“Auvik empowered our entry-level technicians to solve more tickets on their own, freeing up our senior team members’ workloads.”

Go beyond network monitoring with a comprehensive endpoint solution

See for yourself how effortless monitoring your endpoints can be when you start your free 14-day trial.

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End-user experience monitoring FAQs

What is End-User Experience Monitoring?

End-user experience monitoring analyzes the performance of applications and devices from the end user’s point of view. It helps IT teams oversee and ensure quality of service and user satisfaction.

Why is endpoint network monitoring important?

Endpoint network monitoring is crucial for supporting remote workers and ensuring the proper performance of cloud-based applications. It provides visibility into issues that impact user experience, and therefore, productivity.

How is end-user experience monitoring different for organizations with remote workers?

Monitoring remote users requires measuring performance from the device rather than just the corporate network, because connection issues can originate anywhere along the path from the user to cloud services. Factors like home Wi-Fi and ISP reliability may affect user experience, increasing the number of sources that problems can arise from.