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All the resources an IT professional needs

Check out our latest posts below. For access to additional resources including reports, podcasts, webinars, and more, head over to our resources page.

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First time on our blog? Start with these articles

Network Management

What is Network Management? Your Complete Guide

The ultimate guide to network management, the ongoing monitoring, administration, and maintenance of any networked system of computers.
Author: Steve Petryschuk
Director & Tech Evangelist, Auvik
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Network Management

Networking Basics: OSPF Protocol Explained

OSPF is one of the few protocols you can count on being available just about anywhere. Explore principles, interfaces and more in this intro guide.
Author: Ethan Banks
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SaaS Management

A Deep Dive into Shadow IT: Examples, Risks, and Solutions

With the proliferation and commoditization of SaaS combined with the growing normalcy of remote work, Shadow IT creates serious security issues for IT
Author: John Harden
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Managed Service Providers (MSPs)

Why Your MSP Pricing Should Reflect Value, Not Time

Peace of mind, time/cost savings, or something else. The perceived value of a service is rarely based on the time you spend delivering the work.
Author: Richard Tubb
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Network Management

Network Monitoring: How to Handle High CPU Utilization Alerts

Here are a few common reasons for high CPU utilization on network devices and how to address them.
Author: Ray Patel
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Managed Service Providers (MSPs)

MSP Productivity: How to Deal With a Constantly Ringing Phone

How your MSP business deals with client phone calls can make or break your team’s productivity. Here’s how to take control of those ringing phones.
Author: Richard Tubb
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Network Management

6+ Awesome Places to Get Network Training Online

Whether you want a months-long training course taught by pros or a quick overview, it’s easy to find online network training to meet your needs.
Author: Dana Oros
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Devices

What to Look for in a Next-Generation Firewall

Considering a next-generation firewall? Here are the most common NGFW features and advice on picking the device that’s relevant to your client needs.
Author: Kevin Dooley
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Network Management

Clock Signal issue: These Are the Vendors and Devices Affected by Intel Atom C2000 Chips

Intel Atom C2000 series chips have a clock signal problem that can cause devices to brick. Check this list of affected vendors and devices.
Author: Ryan LaFlamme
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Managed Service Providers (MSPs)

Could Your Tech Team Be More Productive by Working Less?

A short work week can boost productivity, employee wellness, morale, recruiting, and retention. Could a reduced work schedule work for your IT team?
Author: Ryan LaFlamme
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Network Management

How to Look Up a Custom OID

Is there a network device you want to learn more about or monitor? Being able to look up OIDs (the device’s Object Identifiers) is the key.
Author: Dana Oros
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Configuration & Troubleshooting

I Can’t Access My Network Device! What Do I Do?

You’re in a time crunch, clients are demanding an update on the fix. Digging into the network, you realize…I can’t log into the switches! What now?
Author: Ray Patel
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Managed Service Providers (MSPs)

MSP Best Practices: Assigning Responsibility

T“If everybody is responsible for something, nobody is responsible for it.” Here are 3 areas where MSPs overlook assigning responsibility.
Author: Richard Tubb
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What’s your shadow IT risk factor?

Find out in this free guide and exercise kit.
cover of shadow IT ebook
You will learn:
  • The impact shadow IT has on an organization
  • How to evaluate tools
  • Tips on security
  • A quiz to help you determine the severity of shadow IT in your org
  • Solutions to solve these problems