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All the resources an IT professional needs

Check out our latest posts below. For access to additional resources including reports, podcasts, webinars, and more, head over to our resources page.

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First time on our blog? Start with these articles

Network Management

What is Network Management? Your Complete Guide

The ultimate guide to network management, the ongoing monitoring, administration, and maintenance of any networked system of computers.
Author: Steve Petryschuk
Director & Tech Evangelist, Auvik
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Network Management

Networking Basics: OSPF Protocol Explained

OSPF is one of the few protocols you can count on being available just about anywhere. Explore principles, interfaces and more in this intro guide.
Author: Ethan Banks
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SaaS Management

A Deep Dive into Shadow IT: Examples, Risks, and Solutions

With the proliferation and commoditization of SaaS combined with the growing normalcy of remote work, Shadow IT creates serious security issues for IT
Author: John Harden
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Managed Service Providers (MSPs)

Financial Control Methods To Keep Your MSP Running Smooth

Once you find a bookkeeper to handle the day-to-day accounting tasks in your MSP, it becomes very tempting to hand it all over. But problems can arise
Author: Rayanne Buchianico
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Managed Service Providers (MSPs)

Using Cybersecurity as an MSP Sales Tool

An increasing number of European MSPs are winning managed services clients—by not leading the sales conversation with managed services. Instead, they’
Author: Richard Tubb
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Managed Service Providers (MSPs)

How a Daily Huddle Agenda Your MSP’s Efficiency

Every (and I do mean every) successful IT business I’ve ever worked with has had some form of daily huddle built into its routine.
Author: Richard Tubb
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Managed Service Providers (MSPs)

MSP Hyperspecialization: Building Your Niche Offering

So you get the business benefits of hyperspecializing your MSP to serve a particular business niche, and you understand the five criteria of niche exp
Author: Sarah Cunningham-Scharf
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Tech Industry

MSP Hyperspecialization: A High Margin Opportunity

Jay McBain, an IT channel analyst at Forrester, says the MSP industry won’t die any time soon, but the opportunity to generate revenue is certainly sh
Author: Sarah Cunningham-Scharf
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Managed Service Providers (MSPs)

Streamline Your Service Delivery Without Scaling Your Team

Auvik automates many tedious network management tasks to rocket your team’s efficiency. With Auvik in your tech stack, you can grow your MSP client ba
Author: Alex Hoff
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Managed Service Providers (MSPs)

Top 6 Frankly MSP Podcast Episodes From Our First Year

Tomorrow marks the official one-year anniversary of Frankly MSP, the podcast for managed service providers who want to boost their productivity, effic
Author: Ryan LaFlamme
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Managed Service Providers (MSPs)

How to Transition Clients to Managed Services with Monthly Retainers

When a client has become used to paying only for the time you spend, rather than the value you deliver, it can be a big leap to ask them to pay for a
Author: Richard Tubb
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Managed Service Providers (MSPs)

How to Retain Technical Staff in a Red Hot Job Market

Staff turnover is costly—there are recruitment costs for the replacement, lost productivity while that’s happening, and ramp up time for the new hire.
Author: Sarah Cunningham-Scharf
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Tech Industry

Managing Network Vendor Diversity: The MSP Challenge

As an MSP that may manage anywhere from a handful of client networks to more than 100, you face a big challenge: high diversity in the network hardwar
Author: Alex Hoff
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What’s your shadow IT risk factor?

Find out in this free guide and exercise kit.
cover of shadow IT ebook
You will learn:
  • The impact shadow IT has on an organization
  • How to evaluate tools
  • Tips on security
  • A quiz to help you determine the severity of shadow IT in your org
  • Solutions to solve these problems