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All the resources an IT professional needs

Check out our latest posts below. For access to additional resources including reports, podcasts, webinars, and more, head over to our resources page.

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First time on our blog? Start with these articles

Network Management

What is Network Management? Your Complete Guide

The ultimate guide to network management, the ongoing monitoring, administration, and maintenance of any networked system of computers.
Author: Steve Petryschuk
Director & Tech Evangelist, Auvik
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Network Management

Networking Basics: OSPF Protocol Explained

OSPF is one of the few protocols you can count on being available just about anywhere. Explore principles, interfaces and more in this intro guide.
Author: Ethan Banks
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SaaS Management

A Deep Dive into Shadow IT: Examples, Risks, and Solutions

With the proliferation and commoditization of SaaS combined with the growing normalcy of remote work, Shadow IT creates serious security issues for IT
Author: John Harden
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Managed Service Providers (MSPs)

Should the MSP Leader Sit With the Team?

If you’re an MSP owner or leader, consultant Richard Tubb encourages you to find a way to separate from your team for at least some portions of the we
Author: Richard Tubb
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IT Leadership

6 Ways to Save Yourself (and Others) From Tech Burnout

Symptoms of burnout start off small, with employees experiencing reduced efficiency and energy, lowered levels of motivation, reduced job satisfaction
Author: Annette Hynes
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Network Management

Auvik TrafficInsights: How to Solve Network Cases Like a Super Sleuth

With Auvik TrafficInsights, if any traffic flows through a flow-enabled network device, you can see who’s on the network, what they’re doing, and wher
Author: Annette Hynes
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Tech Industry

Why 50,000 Podcast Downloads Is Kind of a Big Deal

Earlier this month, the Frankly MSP podcast crossed 50,000 all-time downloads. Next month, we’ll release our 50th episode. Here’s why that’s kind of a
Author: Ryan LaFlamme
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Wi-Fi Management

This New Wi-Fi Security Framework Brings Opportunity for MSPs

WatchGuard’s Ryan Orsi explains the Wi-Fi security framework he wants to see supported industry-wide.
Author: Ryan Orsi
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Managed Service Providers (MSPs)

Answer These 3 Questions to Help Find Your MSP Niche

Specialization typically means your MSP faces less competition and becomes much easier to find in an otherwise crowded marketplace. So how do you find
Author: Richard Tubb
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Tech Industry

17 Tech Support Tickets You’ll Be Happy You Didn’t Receive

We’ve rounded up 17 examples from the r/techsupportgore subreddit that are sure to send a palm to your face and a shiver down your spine.
Author: Annette Hynes
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Managed Service Providers (MSPs)

MSP Sales Training: Your Playbook for Success

To grow your MSP’s revenue and business performance, the best sales tool isn’t a selling platform or a ninja-rockstar-unicorn sales hire. It’s documen
Author: Scott Tyson
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Managed Service Providers (MSPs)

Keep Clients Up to Date on the Value You’re Providing

When you use Auvik, you can remind your clients you’re always looking out for them, and keep them up to date on all the work you’re doing. It’s an eas
Author: Annette Hynes
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Managed Service Providers (MSPs)

Can Firewall as a Service Fuel Your MSP?

Under director Leigh Wood’s watch, Node IT Solutions went from reselling Fortinet firewalls in 2014 to having every client signed up for Node’s firew
Author: Annette Hynes
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What’s your shadow IT risk factor?

Find out in this free guide and exercise kit.
cover of shadow IT ebook
You will learn:
  • The impact shadow IT has on an organization
  • How to evaluate tools
  • Tips on security
  • A quiz to help you determine the severity of shadow IT in your org
  • Solutions to solve these problems