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All the resources an IT professional needs

Check out our latest posts below. For access to additional resources including reports, podcasts, webinars, and more, head over to our resources page.

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First time on our blog? Start with these articles

Network Management

What is Network Management? Your Complete Guide

The ultimate guide to network management, the ongoing monitoring, administration, and maintenance of any networked system of computers.
Author: Steve Petryschuk
Director & Tech Evangelist, Auvik
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Network Management

Networking Basics: OSPF Protocol Explained

OSPF is one of the few protocols you can count on being available just about anywhere. Explore principles, interfaces and more in this intro guide.
Author: Ethan Banks
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SaaS Management

A Deep Dive into Shadow IT: Examples, Risks, and Solutions

With the proliferation and commoditization of SaaS combined with the growing normalcy of remote work, Shadow IT creates serious security issues for IT
Author: John Harden
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Configuration & Troubleshooting

Networking 101: What is a VLAN?

Do you really want all of these devices on the same LAN— all having equal access to the same set of resources? Should the IoT devices on my network, k
Author: Steve Petryschuk
Director & Tech Evangelist, Auvik
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Managed Service Providers (MSPs)

Improve Your Employee Utilization Rates & Boost Your MSP’s Bottom Line

For MSP business owners, figuring out how to improve your bottom line is an ongoing game of tug of war. Do you raise your rates, or do you make your s
Author: Dennis O'Connell
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IT Leadership

IT Project Management Like a Pro

It can be very hard to plan ahead at an MSP—especially at a smaller shop—as your days are pretty consumed with putting out fires and keeping your clie
Author: Rebecca Grassing
Product Marketing Manager, Auvik
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Managed Service Providers (MSPs)

What is a Service Margin and How Can it Help My MSP?

Breakout your spreadsheets, Rex Frank is here to help you figure out just what fine adjustments you can make to your billings to help maximize your gr
Author: Rex Frank
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Careers Blog

Meet Our Channel Sales Team

Build partner programs and be part of a growing team in channel sales at Auvik.
Author: Archana Arunan
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Network Management

5 Reasons to Add Network Monitoring to Your Budget

Allocating money in your IT budget for network monitoring in 2021 may be more important than ever. Here are five reasons why.
Author: Steve Petryschuk
Director & Tech Evangelist, Auvik
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Cybersecurity

Using the NIST Cybersecurity Framework to Assess Your Clients’ Network Security

The NIST Cybersecurity Framework was intended to be used by internal IT teams, but can be used to create a network security assessment tool for MSPs.
Author: Ryan LaFlamme
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Network Management

Help Desk vs Service Desk: How to Choose the Right One

An IT help desk is meant to be a single point of contact (SPOC) that employees and customers can use to get support from your business. Its primary fu
Author: Ryan LaFlamme
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Managed Service Providers (MSPs)

Think You’re a Proactive MSP? Think Again! Getting Proactive with TruMethods’ Gary Pica

MSPs generate more MRR (monthly recurring revenue) when they’re able to reduce reactive noise and dedicate their resources to more proactive managed s
Author: Gary Pica
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Protocols & Communication

Agent vs Agentless Monitoring: Which is Best?

Agent-based and agentless monitoring are the two main approaches network monitoring tools use to capture and report data from network devices. As the
Author: Ryan LaFlamme
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What’s your shadow IT risk factor?

Find out in this free guide and exercise kit.
cover of shadow IT ebook
You will learn:
  • The impact shadow IT has on an organization
  • How to evaluate tools
  • Tips on security
  • A quiz to help you determine the severity of shadow IT in your org
  • Solutions to solve these problems