Rebecca Grassing

Rebecca Grassing has been writing compelling content about B2B technology for over 5 years. As a product marketing manager for Auvik Network Management, Rebecca has produced several key publications for the organization, including annual reports, ebooks, blog posts, and other resources designed to help IT professionals be successful and efficient. When not working on Auvik content, she likes to advance her storytelling skills by playing tabletop roleplaying games and writing science fiction.

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Network Observability: Mastering Infrastructure Data for Smarter IT

Network observability delivers powerful visibility into network performance and behavior. Learn why it’s essential for solving modern IT challenges.

What Are Network Alerts? Alert Management Guide

Learn how to set up network alerts to prevent downtime, improve system reliability, and respond to issues faster with this guide to effective alert ma

What is IT Service Management (ITSM)? Everything You Need to Know

At its core, ITSM aims to align IT services with business objectives and coordinate all the moving parts required to keep operations running smoothly.

The 2023 Network IT Management Report Part 1: Network Management Needs

In part one, we’ll detail the overarching needs network professions across all industries have in common.

What is Network Access Control? A Complete Guide to NAC

As networks scale to support IoT and remote workers, network access control is critical. See how NAC secures access across complex environments.

The 95th Percentile: How to Manage Capacity Before You Run Out

95th percentile bandwidth metering is a method to determine usage 95% of the time. Learn how to calculate & do capacity planning.

What Are Network Protocols and How Do They Work?

Network protocols act as common languages allowing devices worldwide to exchange data reliably. Understand what protocols are and how they deliver con

MSP vs Internal IT: What’s the Right Choice for My Company?

MSP vs. internal IT: what’s right for your business? Explore the benefits and challenges to determine the best IT management strategy for your unique

7 Steps to a Comprehensive Network Assessment with Auvik

Learn practical steps for effective network assessments for your MSP clients, boosting security, performance, and IT infrastructure health.

What is Network Topology? Definition and Overview of Types

Discover the essentials of network topology, types and tools. Learn how to optimize network management with our network topology guide.

11 Financial Services Industry Trends Impacting IT Teams in 2024

Explore key 2024 financial services industry trends impacting IT teams, from cybersecurity to network management and automation. Dive into our detaile

Enterprise vs. SMB IT: What’s the Difference?

Enterprises have always had more money to spend on IT than small-and-medium businesses (SMBs). This has traditionally resulted in a disparity in the t

Average IT Job Salary: 10 Statistics, Trends, and Predictions

Explore top-paying IT roles by title and by state. Learn current trends and average IT job salaries to boost your career.

SLA Management Best Practices for IT Services

Learn to create, understand, and manage SLAs for lasting customer satisfaction and success.

9 Education IT Trends and How Network Management Software Can Help

Remote learning, new technologies and more are all making their way into classrooms across the globe. But how do these trends affect the network?

How Visibility Makes Empathy Easier, From the IT Desk to the End-User

Remote working environments have increased the distance between IT and end-users. Keeping in touch doesn’t have to be a challenge. Read more.

The 2023 Network IT Management Report Part 4: Solutions for End-Users

This is the fourth in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professiona

The 2023 Network IT Management Report Part 3: Extending Your Reach

This is the third in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professional

The 2023 Network IT Management Report Part 2: Confidence and Automation

How confident are you in your network? Our survey of 4,500 IT pros has an answer that might surprise you.

IT Project Management Like a Pro

It can be very hard to plan ahead at an MSP—especially at a smaller shop—as your days are pretty consumed with putting out fires and keeping your clie

When End Users Attack: Tips for Fixing a Hostile Work Environment

IT service roles will never be “stress-free”. The nature of break-fix work for critical systems inherently comes with the job. However, toxic work env

Network Automation 101: Everything You Need to Know to Get Started

Automate network management with software to improve efficiency, reduce errors, and lower costs. A guide to understanding network automation.

What Is IoMT (And How Is It Shaping Healthcare)?

Smart devices are everywhere nowadays, from refrigerators and coffee makers to security cameras and thermostats. A significant percentage of these Int

Top 5 Tips to Help Relieve IT Pro Job Stress

Whether you’re feeling stressed out right now, or you’re just looking to start healthy habits before the stress sets in, do your best, for you. It’s o

Increase Efficiency with an IT Command Center: N-able Passportal and Auvik

Have you ever been in the middle of troubleshooting and caught yourself wondering, “I wish all the information I need was easier to find?” It’s possib

The Future of IT Events: Conferences in a Post-Pandemic World

Is this the new future for conferences? Will conferences ever go back to normal? Is normal even a fair question? Given another year of updating healt

What’s your shadow IT risk factor?

Find out in this free guide and exercise kit.

cover of shadow IT ebook

You will learn:

The impact shadow IT has on an organization
How to evaluate tools
Tips on security
A quiz to help you determine the severity of shadow IT in your org
Solutions to solve these problems

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