Today we’re going to talk about something called EOS: the Entrepreneurial Operating System. My guest is Mike Paton, the visionary for EOS Worldwide. I say visionary because it’s a formal role in the EOS system, and it means he’s senior leadership. Mike is also the co-author of Get a Grip, which is a follow-up to the original EOS book called Traction.
On a side note, I used to co-own a publishing consultancy that helped authors self-publish books about their area of expertise. One of the first books we ever worked on was Traction.
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What’s Going On
[02:54] CNN Travel featured an interesting story about VR theme parks in Japan.
[03:19] They’re using HTC Vives and Oculus Rifts to offer a full VR experience.
[03:50] At the North East Immersive Labs they have a hub that demonstrates all of the new augmented technology.
[04:19] There were also interesting business cases including a virtual art gallery.
[05:01] People were purchasing art and it was impressive.
[05:37] VR seems like a gimmick until you try it with some of the better equipment.
[06:01] VR drones where it looks like you’re in the drone flying.
[07:09] How long before they do away with the headsets as thing evolve.
[08:02] VR, AI, and AR are going to leap into the business world. It wasn’t that long ago that video calling was thought of as a gimmick.
[08:40] Getting augmented reality to enhance tech support.
[09:14] We are already seeing remote surgeries and VR.
[09:34] The BBC has launched an interactive story called The Inspection Chamber.
[10:06] It’s amazing that something can analyze your voice and pick out the funniest thing you’ve said.
[10:40] It’s like a Choose Your Own Adventure story for the 21st century.
[11:42] This may be a fun gimmick, but it will have business implications in the future.
Interview: Getting a Grip on Your Business
[14:27] I’m talking to Mike Paton and we’re talking about getting MSPs unstuck so they love their work again.
[14:49] Paton and Gino Wickman have co-authored Get a Grip as a follow-up book to Traction.
[15:18] EOS or the Entrepreneurial Operating System is a set of simple practical tools to help entrepreneurs get more out of their business.
[15:47] Patons says you can’t run a great business on multiple operating systems. You have to choose one.
[16:12] They help people get better at vision, traction, and being healthy and cohesive.
[16:52] Business owners often get stuck.
[17:20] They work with the management team to get unstuck by working with the six components of business.
[17:57] Quick gains can increase confidence.
[19:08] IT service providers that are ideal for EOS are growth-oriented, open-minded… and a little stuck.
[19:46] Get a Grip was written about an IT service provider.
[20:34] Paton’s goal is to increase the value of the business and help the owner regain control of running the business.
[21:27] Six components of a business: vision, people, data, issues, process, and traction. All need to be strengthened.
[22:48] 82% of clients report their biggest source of frustration is people, but the focus needs to be on all six.
[23:52] Defining what a great person is for a certain organization.
[24:48] First steps to implementing EOS can be found on the EOS Worldwide website. There are also local EOS implementers that MSPs can connect with.
Links from this episode
What’s Going On
- How VR Theme Parks Are Changing Entertainment in Japan
- Sunderland Software City
- HTC Vive
- Oculus Rift
- BBC Launches Interactive Voice Drama for Amazon Alexa Devices
The Hosts
- Karl Palachuk: Small Biz Thoughts
- Karl Palachuk (Twitter)
- Richard Tubb: Tubblog
- Richard Tubb (Twitter)
Interview
- Get a Grip: An Entrepreneurial Fable by Gino Wickman and Mike Paton
- Traction: Get a Grip on your Business by Gino Wickman
- Other EOS books
- EOS Worldwide
- EOS Implementer Directory
- Mike Paton (LinkedIn)
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