Network Troubleshooting Software
Detect network issues instantly, monitor performance in real-time, and troubleshoot problems fast.
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Loved by customers in independent reviews
Features that optimize network troubleshooting and efficiency
Visualize critical network paths
Auvik helps you visualize the path from any device to the internet, so you can quickly spot performance issues or outages. Highlight every hop from device to gateway, making it easy to identify trouble spots. With clearer visibility, you can reduce the time spent detecting and resolving issues.
Rapidly identify root causes of network issues
Pinpoint the exact cause of any network issue quickly. Our software centralizes Syslog data to provide context so your team can quickly resolve problems. Root cause analysis and visual troubleshooting aids enable reduced mean time to resolution and minimize business disruption from network outages.
Set up real-time alerts for quick troubleshooting
Receive notifications for informational to emergency-level events with Auvik’s over 50 out-of-the-box alerts tuned to industry best practices. Tweak existing alerts or make your own to monitor issues specific to your network and focus your troubleshooting efforts.
Network troubleshooting tailored to your team
For MSPs
Monitor network issues in real-time to rapidly detect problems before your clients even notice them. Auvik’s network troubleshooting tools give you enhanced visibility to swiftly identify the root causes of problems across all your clients’ networks. With automated alerts and dashboards, you have the capabilities to proactively prevent issues enabling you to uphold strong SLAs and keep your clients happy. Superior network troubleshooting equips you to take on more client networks confidently knowing you have the tools to efficiently manage them.
For Corporate IT teams
Detect network issues before employees even notice them with Auvik’s proactive monitoring tools that continuously check device health. By troubleshooting problems faster, you improve efficiency and staff productivity while keeping senior management happy. Isolate and troubleshoot network problems in minutes rather than hours with Auvik’s automated network mapping and alerts for anomalies. Purpose-built network troubleshooting tools give your team the visibility and control needed to maintain reliable connectivity across the business.
Benefits of network troubleshooting tools
Accelerate incident response
Reduce response time to network incidents by quickly identifying the device causing the issue using Auvik’s automated, up-to-date network maps. Triage live events with Auvik’s 50+ preconfigured alerts, and streamline root cause analysis by accessing centralized Syslog logs for additional context.
Minimize downtime
Minimize network downtime with instant alerts that notify you of issues before they lead to major outages. Quickly identify the root cause using detailed syslog information from affected devices. Plus, Auvik’s remote access tools allow you to respond to and resolve incidents from anywhere.
Reduce operational costs
Catch issues early to prevent small problems from turning into costly outages. Auvik’s real-time alerts help you pinpoint network problems quickly, speeding up repairs. By reducing reactive troubleshooting, Auvik helps you avoid emergency site visits and hardware replacements, saving your budget and freeing resources for strategic initiatives.
Prevent recurring issues
Analyze alert history to identify problem devices. Auvik consolidates alerts in one place, helping you spot patterns and prevent issues from recurring. With detailed diagnostic data, you can quickly pinpoint the root cause and resolve it. Identifying the devices or connections triggering alerts lets you proactively monitor or replace them.
Improve end-user satisfaction
Prevent end-user downtime and productivity loss by quickly resolving issues with instant alerts from Auvik about critical network problems. With proactive troubleshooting, you ensure consistent network access, increased bandwidth, and service availability. Prompt investigation and clear communication help keep users informed, improving satisfaction.
Auvik pricing
Make network management a breeze with Auvik. Say goodbye to manual tasks with automated inventory, custom alerts, and a single dashboard for all your sites.
- Unlimited users, network sites, endpoints, & support
- Automated network discovery, mapping & inventory
- Network monitoring & alerting
- Configuration management & backup
- Remote device management
- Global dashboards
- APIs & integrations to ticketing, documentation, dashboarding & other third-party tools
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Network Troubleshooting FAQ
What is network troubleshooting?
You troubleshoot your network when you need to identify and resolve issues preventing users from properly accessing network resources like the internet or file shares. It involves systematically investigating factors like device configs, cabling, and ISP connectivity until you find the root cause.
Why should I troubleshoot my network?
You should troubleshoot issues promptly so your users can get back online quickly, preventing costly downtime that reduces productivity and damages your business’ reputation.
How do I troubleshoot my network?
First, recreate the problem, check connectivity status on affected devices, review device configurations and logs, and run tests to isolate the issue until you identify the root cause, allowing you to resolve it.
What are the steps to troubleshoot network connection issues effectively?
Pinpoint the failed connection, check cabling, review configurations ensuring proper IP addressing and VLAN assignments, confirm physical port status matches device interface status, and escalate testing until you isolate the failure domain.
How can a network troubleshooting tool help me troubleshoot issues faster?
An automated network mapping and alerting tool like Auvik provides real-time visibility revealing exactly what changed right before the issue occurred, accelerating investigation by eliminating manual troubleshooting steps.