Before you know it, SysAdmin Day will be here again!

As we all know, SysAdmins (sometimes written sysadmins) play a critical behind-the-scenes role in keeping technology up and running smoothly. However, they often go unappreciated until something goes wrong.

That’s why System Administrator Appreciation Day serves as the perfect opportunity to recognize the SysAdmins that work tirelessly day in and day out to support your organization. Showing your gratitude lets them know their efforts do not go unnoticed and are genuinely valued.

Before we jump into the fun stuff, let’s review what a SysAdmin does, what SysAdmins Appreciation Day is all about, typical ways to celebrate this day, and actionable ideas for showing appreciation to the SysAdmin(s) in your organization.

What does a SysAdmins do?

A SysAdmin, or system administrator, is responsible for the overall health, stability, and performance of critical IT systems including servers, networks, databases, software platforms, security tools, cloud services, and various endpoints across the business, often working closely with network technicians. This makes them the backbone of any organization’s technical infrastructure. 

SysAdmins have an incredibly wide-ranging and complex set of responsibilities that span multiple technical domains. Their core duty is to ensure all IT systems, services and hardware are running optimally 24/7 with as little downtime as possible.

Some of their most common day-to-day duties include:

  • Installing, upgrading, and patching server operating systems, software applications, databases, and hardware components
  • Configuring systems and ensuring seamless integration between various platforms and services
  • Performing regular maintenance, optimizations, and performance tuning
  • Conducting IT infrastructure monitoring 24/7 and being on-call for incident response
  • Ensuring data protection through reliable backup solutions and restoration testing
  • Troubleshooting complex technical issues across operating systems, applications, networks, and hardware
  • Managing domain environments, permissions, licenses, and end-user access
  • Maintaining documentation of critical IT procedures, asset inventory, and system architectures
  • Evaluating emerging technologies and cloud solutions for potential business implementation

Master of multitasking

A key aspect of the SysAdmin role is the astounding variety of technologies and vendor platforms they must be proficient in managing. On any given day a SysAdmin may be customizing SQL databases, configuring enterprise Wi-Fi controllers, optimizing virtualized workloads, administering cloud IaaS environments, securing Linux web servers, troubleshooting obscure Windows errors, and assembling RAID storage volumes.

They need to fluidly context switch between products, protocols, operating systems, SysAdmin tools, and hardware to keep everything humming along. This requires top-tier analytical and multitasking capabilities.

Detective by day, firefighter by night

SysAdmins must also wear many hats and be extremely adaptable in their role. Like technical detectives, they are constantly analyzing system logs, metrics, network traffic, and application behavior hunting for anomalies that could cause performance issues down the road.

As soon as something breaks or an outage occurs, they instantly switch into firefighter mode taking rapid action to contain incidents, mitigate damage, and restore normal operations. They are accustomed to mobilizing and battling technology crises at a moment’s notice regardless of the hour or day.

Technical jack of all trades

Given the immense breadth of the SysAdmin role, they are exposed to almost every aspect of IT infrastructure and related disciplines. This gives them an invaluable horizontal view of the IT ecosystem and how all the components interoperate.

Over years of troubleshooting obscure issues, upgrading tangled legacy apps, securitizing vulnerable services and learning new platforms, SysAdmins build highly specialized skill sets you simply won’t find with other technology roles. They are truly technical jacks of all trades and masters of keeping systems running at scale no matter what gets thrown their way.

The Quiet Guardians

Unlike many customer-facing IT functions, much of a SysAdmin’s work happens discreetly behind the scenes without much fanfare. They toil away late into the night patching databases, documenting architecture, or restarting choked services long after colleagues have gone home.

The SysAdmin motto is “Silence is Golden”—when things are running smoothly no one even realizes all the preemptive care and feeding they are constantly performing to safeguard systems from outages. It’s only when something fails that the direct business impact of their contributions becomes painfully visible. This ingrained devotion to maintaining reliability 24/7 is what makes their role so invaluable yet largely under-appreciated…until Sysadmin Appreciation Day.

What is SysAdmin Appreciation Day?

system administrator appreciation day (aka sysadmin day)

System Administrator Appreciation Day (aka SysAdmin Day) is an annual holiday that lands on the last Friday of every July. It was created in 2000 by system administrator Ted Kekatos as a day to recognize and celebrate the tireless efforts of sysadmins who work thanklessly behind the scenes to keep an organization’s technical infrastructure up and running smoothly 24/7.

SysAdmin Day originated when Ted was inspired by a print ad he came across promoting new printers. In the ad, a SysAdmin was showered with praise and gifts by happy coworkers for deploying the new office printers.

Realizing most SysAdmins receive no such appreciation for their perpetual efforts in maintaining far more mission-critical systems, Ted decided to establish Sysadmin Day as an official holiday to change that. He chose the last Friday in July for the event “so that we’d have a good day to celebrate before the summer holidays, and so that vendors could get it in their budget and marketing cycles.”

What started as a grassroots awareness campaign has steadily grown over the past 20+ years with more mainstream adoption. Many technology vendors and IT organizations now celebrate SysAdmin Day annually across social media, blogs, conferences, and workplaces worldwide.

The goal is to give long overdue recognition to the underappreciated heroes who thanklessly toil behind the scenes across nights, weekends, and holidays to keep companies up and running. SysAdmin Day serves as an opportunity to formally celebrate these technical warriors with tokens of appreciation, no matter how small.

So be sure to take a moment on Friday, July 28th, 2024 to honor the incredible SysAdmins in your organization and wish them a resounding Happy SysAdmin Day! They will appreciate the recognition more than you know.

How are SysAdmins typically celebrated?

There are a few common ways that organizations and individuals show appreciation to SysAdmins on SysAdmin Day:

Treats and goodies

The stereotypical offering for SysAdmin Day is bringing SysAdmins comfort food and sweet treats like donuts, cookies, candy, pizza, or energy drinks. These small bites and caffeine boosts go a surprisingly long way to keeping sysadmins happy as they toil away to keep systems running.

Small token gifts

Many companies have made it tradition to provide small novelty gifts and swag items with humorous sysadmin themes like coffee mugs, silly t-shirts, nerdy toys, flash drives, or desk accessories like multi-plug USB hubs. While the actual gifts hold little practical value, it’s the thought that counts to make sysadmins feel their efforts are valued.

Public praise

Leadership will often send company-wide emails on SysAdmin Day highlighting the critical role SysAdmins play and publicly praising the efforts of the SysAdmin team. Sharing specific examples of times the SysAdmins saved the day prevents the day from just being about superficial perks. Public shoutouts in meetings, newsletters, or other internal channels also go a long way—check out Auvik’s special shout-out below!

Paid time off

Some organizations will go so far as to provide a half or full day of PTO to SysAdmins in honor of SysAdmin Appreciation Day. This allows them to truly relax and unwind with actual free personal time (a rare luxury for perpetually on-call sysadmins).

Vendor giveaways and contests

Many major technology companies and IT vendors like Scale Computing, Domotz, ManageEngine, and Auvik run annual SysAdmin Day campaigns across their websites, blogs, and social channels. These usually involve things like contests with prize giveaways, gamification, e-card sharing, funny videos/memes, and hashtag campaigns to promote awareness of SysAdmin Day.

Giveaways often include high-value prizes like game consoles, VR headsets, gift cards, subscription software, and boxed sets of popular geeky shows. Contests typically involve things like challenging SysAdmins’ technical skills with technology-themed games and puzzles. These vendor campaigns aim to elevate awareness of just how instrumental (yet undervalued) sysadmins are in maintaining today’s tech-driven world.

We asked SysAdmins: How do you actually want to be celebrated?

Auvik hopped on the Spiceworks platform to ask this burning question to real-life SysAdmins: How do y’all actually want to be celebrated on SysAdmin Day—and beyond?

SysAdmin Day contest post on Spiceworks that reads: Outside of “more budget” and “more resources” (because we all know that’s a given), what can executives do to support or celebrate you and your team

Admittedly there were cool prizes up for grabs, but we were blown away by the number of honest, heart-felt and genuinely great ideas thrown out in the discussion. Top answers centered around acknowledgement and recognition, early involvement in decision-making, and professional development opportunities. Plus, free food never hurts.

Honorable mentions go to suggestions of flexible working environments/hours, better communication, and more adherence to process (i.e. put in a damn ticket!).

Technology-Magician might have summed it up the best:

SysAdmin Day contest response from Spiceworks that reads: For me I guess this is a somewhat simple response.
Acknowledgment and recognition goes a long way (not just the user but management as well), better communication and opportunity for input/decisions, and lastly schedule flexibility instead of set hours.

Here are some of the highlights from our Spiceworks discussion:

1. Provide regular acknowledgement and recognition

SysAdmin Day contest response from Spiceworks that reads:  Just simple general acknowledgement that we exist and add value to the org. We aren’t a roadblock to productivity, we are a force multiplier. That and put in a ticket.
SysAdmin Day contest response from Spiceworks that reads: I would say vocal appreciation on days that dont force them too say it. If the only day of the year that they say thanks is sys admin day it makes the thanks a whole less meaningful.
SysAdmin Day contest response from Spiceworks that reads: A simple thank you, act of gratitude for all that I/we do, or even a simple recognition here and there.
SysAdmin Day contest response from Spiceworks that reads: It’s not difficult or expensive, “Thank you for your dedication and hard work” goes a long way. Even acknowledging “Sysadmin Day” would be a great start. We take pride in our work, in keeping systems up, fast, resilient, and protected, yet we are often treated like we’re sandbagging. I would like time to learn (mandatory annual web based training doesn’t count), not so I can find a better job, but so I can DO a better job.
We are professionals, dedicated to keeping patients safe, or protecting finances, or providing the tools and resources for the best customer engagement possible in each of our respective fields. Don’t treat us like we’re stealing from the company because it’s difficult to quantify our time

The recap:

“Thank you” goes a long way. It really can be that simple.

SysAdmins constantly hear about the problems, complaints, and outages…but rarely receive positive feedback. Use SysAdmin Day as the perfect excuse to send a glowing email to both your SysAdmin’s boss and your own manager highlighting something amazing your SysAdmin recently did.

Regale them with a tale that showcases your SysAdmin swooping in like a caped crusader to miraculously resurrect services after a storage failure or staying up all night to implement a security patch that saved everyone from impending hacker doom the next day.

Positive reinforcement like this makes SysAdmins finally feel seen and valued for relentlessly holding business operations together with proverbial bubble gum and baling wire.

2. Standardize early involvement in decision-making vs. IT afterthought

SysAdmin Day contest response from Spiceworks that reads: Executives can better support IT by making department members feel like a partner rather than a burden or expense. Including IT early in decisions can better enable identification of opportunities where technology can assist, and find potential blind spots or pitfalls that could be addressed initially rather than dealing with at time of implementation.
SysAdmin Day contest response from Spiceworks that reads: It would be great if our team were included in the planning stages of new projects instead of coming to us after the fact because, now they need wifi in this area, or network cabling installed after the sheet rock is already up, etc…
SysAdmin Day contest response from Spiceworks that reads: It would be great to be included on the planning of a project instead of being handed the aftermath of an machine installation gone wrong. Too many time I’ve heard “We were told this thing was plug and play”. It may be plug and play for the very newest system and equipment, but we are in the real world where we patch together aging infrastructures time and again.
SysAdmin Day contest response from Spiceworks that reads: Being considered/included/consulted when non-trivial decisions are made, instead of IT always being an after-thought.

Can’t count the number of times someone’s gone and bought something big (then telling us about, and expecting us to install/configure/connect it, on the day it’s delivered), or made some decision that probably sounded good at the time (without making any cursory examination of what that would actually entail), only for us to immediately see problems with it, or need a much longer than expected lead time to put infrastructure in place for it, etc.

The recap:

Bring us in earlier!

SysAdmins want to be proactive partners instead of reactive firefighters. And, it makes sense for everyone to prioritize this kind of early involvement. It prevents issues like needing network cabling after construction or dealing with “plug and play” equipment that isn’t compatible with existing infrastructure. By including SysAdmins from the start (and not as an afterthought), companies can better identify technological opportunities and avoid costly mistakes, ultimately fostering a more collaborative and efficient working environment.

Happy SysAdmin Day? Happy every day!

3. Prioritize professional development opportunities

SysAdmin Day contest response from Spiceworks that reads: More training? K12 entities are strapped for budget, which means training gets the axe every budget season. You want your technology to work - let us get trained so we can have a more secure, more-than-adequate infrastructure! You want knowledgeable tech staff that aren’t second-guessed at every turn!
SysAdmin Day contest response from Spiceworks that reads: My list of wants……

career development programs

Open communication

Positive work culture

And of course, a working coffee / filter water dispenser

The recap:

Want to truly excite your SysAdmin? Skip the silly novelty mug or shirt and instead put that money toward career development for the team. Training, mentorship, certification. This allows them collect the latest technology trends and techniques—instead of more silly desk tchotchkes.

4. Cater to their favorite cravings

SysAdmin Day contest response from Spiceworks that reads: Acknowledgement, empathy, and the occasional donut would be great, tbh.
SysAdmin Day contest response from Spiceworks that reads: An easy way to show their appreciation: Tacos!
A more significant way: listen when we say something needs to be done (yeah, that’s kinda like “budget” or “resources”, but it’s really about taking us seriously and not just assuming we don’t understand the business).
SysAdmin Day contest response from Spiceworks that reads: Honestly, there’s not much our C-suite could do to support us. They’ve worked to adjust our pay to industry norms, support our security goals, and we never have to fight to get necessary gear or software.

That said, occasional banana splits would be nice.

The recap:

If you insist on the stereotypical snack offerings, at least show you care enough to properly fuel your SysAdmin’s nonstop efforts by finding out their specific preferred staples. We’re talking their favorite energy drink flavor, coffeehouse sugar bomb, choice of craft brew, beloved bag of chips, or preferred pizza topping combo.

Generic donuts miss the personal touch a customized snack selection shows. Think of it like a classic movie montage where you’re training for the big fight—you need to keep your SysAdmin properly hydrated and loaded up on carbs, caffeine, and protein to battle bits and bytes at a moment’s notice.

Show your appreciation for SysAdmins year-round

While SysAdmin Day presents a prime opportunity to geek out for your SysAdmins, a little appreciation can go a long way if made into a consistent habit outside of just one Friday in July.

Properly fill out support tickets

Want to make your SysAdmin weep tears of joy? Take 30 seconds to actually submit a proper support ticket next time you need something instead of ambushing them in the hallway or Slacking them randomly.

This allows them to track requests, prioritize appropriately, and follow up with that signature diligence you rely on. You’ll be their favorite user and they’ll bake you fresh cookies weekly out of sheer gratitude.

Stop by their cave just to chat

SysAdmins dwell in dark isolated caves all day, rarely seeing sunlight let alone other humans. Take a few minutes, when you can, to wander down to their Batcave bunker just to exchange pleasantries about movies, weather, or weekend plans.

Those brief social interludes are like Gandalf the White riding over the ridge with the Rohirrim at the Battle of Helm’s Deep for your SysAdmins who have been waging an endless war against viruses, bugs, and outages with only a single drop of coffee and force of will to sustain them. 

Follow up when they save your butt

You know that panic ticket you submit when a critical app is down two minutes before an important presentation? Be sure to send your SysAdmin a thank you Slack letting them know everything is working again once disaster has been averted.

They live for those positive reinforcements given how often they only hear about what’s broken and nothing about all the ways they keep things functioning day in and out. So toss them a bone with some gratitude when they pull your butt out of a sling.

Heed their wise words

You know those “mandatory action required” emails SysAdmins incessantly send about patching servers, their arcane security edicts, and system maintenance windows? Shock them to their very core by actually reading these vital missives and following their sage instructions for once.

Their minds will be blown that people actually consumed their wisdom. But more importantly, actively participating in proactive maintenance helps avoid those pesky catastrophic failures down the road.

Follow these tips year-round and your resident SysAdmins may actually crack a smile or two when they emerge from their Batcaves, grateful to finally feel truly appreciated.

Appreciating those who run IT

Hopefully, this gives you some ideas on easy but impactful ways to show the SysAdmin(s) in your organization how much you value their oft-overlooked contributions when SysAdmin Appreciation Day 2024 rolls around.

SysAdmins play an invaluable role in keeping day-to-day business operations humming along smoothly. Yet they rarely receive the recognition they deserve for tirelessly fighting fires behind the scenes.

Use SysAdmin Day 2024 as motivation to finally acknowledge those amazing men and women who prop up your technology infrastructure. From personal shout-outs to gift cards and geek treats, a small gesture of gratitude lets SysAdmins know their efforts do not go unseen and are genuinely appreciated by the business.

And from the entire Auvik team, we’d like to wish SysAdmins all over the globe Happy Sysadmin Day! You make the world go round, literally, and we appreciate it from the bottom of our hearts.

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