Network Operations Teams Need to Modernize for the Cloud Era
Download the latest research report by Enterprise Management Associates and Auvik.
What you’ll learn in this report
Learn to optimize operations and plan future initiatives from this definitive benchmark survey of more than 400 IT organizations.
Declining NetOps Success
The percentage of network operations teams that are successful is in steep decline, from 49% in 2016 to 27% in 2022.
New Drivers
Network operations teams have recognized public cloud, SaaS applications, and cloud-native architectures as critical drivers of their strategies.
Reactive Responses
31% of all IT service problems are reactive. End users report them to IT before NetOps is aware—could this be a big issue?
Data Security Concerns
Network managers are interested in SaaS-based tools, but they have data security concerns and struggle with legacy tool lock-in.
EMA advises looking for network management tools that emphasize proactive problem prevention and automation to optimize network operations for today’s digital world.
Shamus McGillicuddy, VP of Research, EMA.
Featured in the report
Fulton Public Schools Optimizes and Meets Growth Demands using Auvik
The case study analyzes how Auvik helped the network team at Fulton Public Schools to:
- Streamline business operations and automate configuration device backups.
- Get network visibility through mapping, documentation, and real time alerts.
- Resolve network issues before the end-user is aware.
- Get time back for the IT team and allow them to focus on more strategic growth initiatives.
